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If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department

Quilter SUNDERLAND SR43 4JP

Email: QFPcomplaints@quilter.com
Tel: 0808 171 2626

You can find more information by visiting the Quilter Financial Planning website: Contact Quilter Financial Planning | Quilter

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (www.financial-ombudsman.org.uk)

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    Email us:

    info@nifinancialdirections.co.uk

    Call Us:

    028 4377 1414

    31A Main St,
    Castlewellan
    BT31 9DQ

    Contact Us

    info@nifinancialdirections.co.uk

    028 4377 1414

    31A Main St,
    Castlewellan
    BT31 9DQ

    Opening Hours:

    Mon – Fri: 9am – 5pm
    ​​Saturday &     Sunday: Closed

    © 2026 NI Financial Directions. All Rights Reserved. NI Financial Directions Limited is an appointed representative of Quilter Financial Services Limited, who is authorised and regulated by the Financial Conduct Authority. Registered in Northern Ireland, No: NI634135, Registered Office 31a Main Street, Castlewellan, County Down, Northern Ireland, BT31 9DQ.

    Approver Quilter Financial Services Limited 09/05/2024

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